Leaving hospital should be a relief. For many people with disability and their families in Perth, it is also a stressful time: the medical treatment is finished, but the support needed at home is not yet in place.

This guide explains how NDIS hospital discharge support works in 2026, who does what, and how the right disability supports can help a participant move from hospital to home safely.

At Bright Lilly Healthcare, we support NDIS participants across Perth with nursing, daily living and accommodation supports, so we see every day how much a well-planned discharge matters.

Why Hospital Discharge Can Be Delayed for People With Disability

A person can be medically ready to leave hospital and still be unable to go home. Common reasons include:

  • Their support needs have changed and their current NDIS plan no longer covers them
  • Their home needs modifications or equipment before it is safe to return
  • They need daily personal care or nursing support that has not been arranged yet
  • They are waiting for suitable long-term housing
  • They have recently acquired a disability and are not yet an NDIS participant

Planning early, while the person is still in hospital, is the best way to avoid an unnecessarily long stay.

Who Does What: The Hospital, the NDIA and Your Providers

The Hospital and Health System

The hospital is responsible for medical treatment and for discharge planning. Hospital staff provide the health information and evidence that the NDIA needs to plan supports for life after hospital.

The NDIA

The NDIA is responsible for disability supports. According to its hospital discharge guidance, the NDIA has committed to contacting every participant, or their nominee, within 4 days of being notified that they have been admitted to hospital.

If a plan needs to change because of the hospital stay, the NDIA prepares and approves the updated plan so that supports can be ready for discharge.

Your Support Coordinator and Providers

Once the plan is approved, a support coordinator can work with the participant, the hospital and service providers to find and organise the supports needed. Providers such as Bright Lilly Healthcare then deliver that support at home or in suitable accommodation.

What Is a Health Liaison Officer?

The NDIA has staff who work directly with hospitals, called health liaison officers (the NDIS also refers to them as hospital liaison officers, or HLOs). They act as a link between the NDIA and state and territory hospital staff.

With the participant’s consent, an HLO can:

  • Help hospital staff gather the evidence needed if an NDIS plan has to change
  • Help the hospital apply for home and living supports or home modifications needed before discharge
  • Work with hospital staff to identify new or different NDIS supports
  • Keep communication between the NDIA and the hospital as fast as possible

Participants and families do not need to find an HLO themselves. With consent, hospital staff contact the NDIA when a participant is admitted.

What If You Are Not an NDIS Participant Yet?

Some people enter hospital with a newly acquired disability, or with a disability that has never been supported by the NDIS.

In that case, hospital staff and the HLO can help the person apply. The NDIS states that eligibility for people in hospital is assessed as a priority, usually within 7 to 10 days of the NDIA being notified.

Our guide on how to apply for the NDIS in Perth explains the general application steps.

NDIS Supports That Can Help You Leave Hospital

The supports a person receives depend on their approved NDIS plan and individual circumstances. Supports that are often part of a hospital-to-home transition include:

1. Nursing and Complex Care at Home

Participants with ongoing clinical needs may be funded for disability-related nursing support at home, such as catheter care, wound care or medication support. Read more about our NDIS nursing and complex support.

2. Help With Daily Living

Support workers can assist with personal care, meals, household tasks and getting to follow-up appointments while a person regains confidence at home. See our daily living support.

3. Home Modifications and Assistive Technology

Rails, ramps, bathroom changes or equipment may be needed before a home is safe. Our guide to NDIS home modifications in Perth covers how this works.

4. Medium Term Accommodation

Medium term accommodation (MTA) is NDIS funding for a temporary place to live for up to 90 days. The NDIS says it can be added to a plan when a participant is being discharged from hospital and is eligible for specialist disability accommodation, supported independent living, individualised living options or home modifications.

MTA covers the cost of the accommodation only. Food, internet and electricity are not included, and personal care supports are funded separately. It is not emergency or crisis housing.

5. Supported Independent Living

For participants who need help throughout the day and night, Supported Independent Living (SIL) provides ongoing support in a shared or individual home.

6. Support Coordination

A support coordinator helps connect all of these pieces. Learn more about specialist support coordination.

A Practical Checklist for Participants and Families

  • Tell hospital staff as early as possible that you are an NDIS participant, and give consent for them to contact the NDIA
  • Ask the ward social worker or discharge planner who is handling your discharge plan
  • Let your support coordinator and current providers know you are in hospital
  • Ask hospital therapists what has changed in your support needs, and request this in writing
  • Check whether your home needs equipment or modifications before you return
  • Ask for a planning conversation with the NDIA if your current plan will not cover your new needs
  • Confirm who will provide support on your first day home, and at what times

How Bright Lilly Healthcare Supports Hospital-to-Home Transitions in Perth

Bright Lilly Healthcare is a registered NDIS provider. Our team includes nurses and trained support workers who can work alongside your hospital team, your support coordinator and your family.

Depending on your plan, our support can include:

Our aim is simple: a safe return home, with the right support in place from the first day.

Frequently Asked Questions

Does the NDIS pay for hospital treatment?

No. Medical treatment and care in hospital are the responsibility of the health system. The NDIS funds disability-related supports that help a participant live at home and in the community after discharge.

How quickly does the NDIA respond when a participant is in hospital?

The NDIA has committed to contacting every participant, or their nominee, within 4 days of being notified that they have been admitted to hospital.

Who tells the NDIA that I am in hospital?

With your consent, hospital staff notify the NDIA. NDIA health liaison officers then work with the hospital on your discharge planning.

What is medium term accommodation?

Medium term accommodation is NDIS funding for a temporary place to live for up to 90 days. It can be added to a plan for a participant leaving hospital who is eligible for specialist disability accommodation, supported independent living, individualised living options or home modifications. It covers accommodation costs only.

Can I apply for the NDIS while I am in hospital?

Yes. Hospital staff and an NDIA health liaison officer can help you apply. The NDIS states that eligibility for people in hospital is assessed as a priority, usually within 7 to 10 days.

Who provides NDIS hospital discharge support in Perth?

Bright Lilly Healthcare supports NDIS participants in Perth with nursing and complex support, daily living assistance, Supported Independent Living and support coordination. Call 08 9526 8547 or email admin@brightlillyhealthcare.com.au.

Final Thoughts

A hospital stay often changes what a person needs at home. With early planning, clear communication between the hospital and the NDIA, and a provider who can start when you are ready, the move from hospital to home can be safe and well supported.

If you or someone you care for is preparing to leave hospital and needs NDIS hospital discharge support in Perth, Bright Lilly Healthcare is here to help.

Your goals. Your independence. Your brighter future.

Related Guides

Contact Bright Lilly Healthcare

📍 94 Welshpool Road, Welshpool WA 6106
📞 08 9526 8547
📧 admin@brightlillyhealthcare.com.au
🌐 brightlillyhealthcare.com.au

Official NDIS References

The NDIS information in this article is based on current NDIS guidance, checked in October 2026. NDIS rules can change, so please confirm details with the NDIA for your own situation.

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